Perpetual licensing: our standard payment terms are net 30 days by wire transfer.

Lease licensing: our standard payment terms are net 14 days by wire transfer.

ACH is preferred for all USD payments.

All quotes are net of local taxes.

We accept cheques in GBP (£) only.

Our bank details are on a separate attachment, and available by request. If we need to verify bank details, we prefer to do this by video, embedded in an email, and not by phone.

We can supply the data that your purchasing team needs to add us as a vendor. Your team can copy this data into your vendor forms and then send the forms to us for completion and sign-off.

A quote is valid only until the expiry date shown on the quote.

For a new perpetual license with a SUM agreement, your initial purchase order must cover the full amount: the license price and the SUM fees for years 2 to 5.

We invoice the license at purchase. We invoice SUM once per year.

Year 1: SUM is included in the license price for 12 months, or for the period shown on your quote.

Years 2 to 5: SUM continues under a 4-year agreement. You sign this agreement when you purchase the license.

Your quote shows the SUM fee for each year. These fees are fixed for the full term of the agreement.

After year 5, SUM renews each year at the rate that applies at that time.

The agreement runs for the full term. If you cancel early, the fees for the remaining years stay payable.

If you are an existing customer and you add a license, SUM on the new license is free until your next SUM renewal date.

SUM renews each year at the fee shown on your quote.

Future SUM fees can change. They do not increase by more than 10% per year.

If your SUM lapses, a reinstatement fee applies before you can rejoin. See the SUM Policy for the rates.

We supply perpetual licenses at the time of purchase.

If you lose a license for any reason, we replace it while your SUM is active.

If your SUM has lapsed, you must pay the reinstatement fee and the SUM fee before we replace the license.