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License Policy on Major Upgrades (Enterprise)

FluidFlow Licensing Policy for Transition to New Solution (v3.5x and FlowDesigner updated April 24, 2025)

This policy outlines the terms for FluidFlow v3.5x Enterprise customers transitioning to FlowDesigner.

Entitlements:

  • Initial Entitlements: The number of complimentary named-user FlowDesigner subscription licenses will be determined by Flite Software NI Ltd and communicated to each enterprise individually during the personalized onboarding process. These entitlements are not equivalent to the number of current FluidFlow v3.5x licenses.
  • Registration Required: Users must register via a provided form to activate their complimentary FlowDesigner subscription licenses by October 31, 2025.
  • Additional Subscriptions: Any FlowDesigner subscription licenses beyond the initial entitlements will be chargeable. Enterprise-level rates are negotiable based on the number of additional users required.
  • Fair Usage Policy: Subscription entitlements are subject to a fair usage policy to ensure appropriate access. Registration details may be reviewed.

Perpetual License Transition:

  • Perpetual License Retention: Unlike previous upgrades, your existing FluidFlow v3.5x perpetual licenses will be retained during and after the transition to FlowDesigner.
  • SUM-Linked Subscription: For customers with active Software Update and Maintenance (SUM) agreements, the complimentary FlowDesigner subscription license will be valid for the duration of their active SUM.

FluidFlow License Maintenance (SUM):

  • Continued Support: Your FluidFlow v3.5x licenses will remain fully functional and will continue to be maintained according to the terms of your SUM agreement.
  • Ongoing Updates: You will continue to receive support and updates for your FluidFlow v3.5x licenses.

Network Compatibility:

  • Seamless Transition: Network models created in the latest FluidFlow v3.5x release are fully transferable to FlowDesigner, ensuring a smooth upgrade process.
  • Latest Version Recommended: To ensure optimal compatibility, customers are advised to utilize the latest FluidFlow v3.5x release prior to transitioning.

Licensing Snapshot:

  • Eligibility Determination: A licensing snapshot was taken in late March 2025 to determine the initial FlowDesigner subscription entitlements for each enterprise.

Pricing Information and Discounts:

  • Negotiable Enterprise Discounts: We offer negotiable discounts on additional FlowDesigner subscription licenses for enterprise customers, considering factors such as the duration of your partnership, the current user base, and projected future user needs.
  • Advance Notification: Enterprise customers will be informed in advance of any pricing adjustments and potential discounts related to FlowDesigner.

This policy reflects the commitment of Flite Software NI Ltd and FlowDesigner to facilitate a seamless and valuable transition to FlowDesigner for our Enterprise FluidFlow v3.5x customers, while maintaining support and compatibility.