What kind of support is available?
What kind of support is available?
FluidFlow offers various support levels including technical support, software updates, tutorials, and comprehensive documentation.
Can you offer consulting services?
Can you offer consulting services?
Yes, FluidFlow provides consulting services tailored to specific project requirements. Contact us at [email protected].
Do you offer bespoke training courses?
Do you offer bespoke training courses?
Yes, customized training courses can be created for specific company requirements and applications.
Can you customize the software?
Can you customize the software?
Yes, software customization is available for individual or project-based requirements.
What kind of training services does FluidFlow offer?
What kind of training services does FluidFlow offer?
We offer three types of training:
Free basic on-demand training - Available to anyone interested in learning more about FluidFlow
Live instructor-led online training - Recommended for 1-15 attendees or companies who prefer remote training
Live on-site training - Ideal for larger groups of 15-24 attendees
How can I access the free basic on-demand training?
How can I access the free basic on-demand training?
Free basic on-demand training is available to all users through the FluidFlow website. Simply complete this form to enroll.
Do I need to pay for the live instructor-led online training or the live on-site training?
Do I need to pay for the live instructor-led online training or the live on-site training?
Yes, both the live instructor-led online training and the live on-site training are paid services, unlike the free basic on-demand training.
How can I register for the live instructor-led online training or the live on-site training?
How can I register for the live instructor-led online training or the live on-site training?
You can register for these training sessions by accepting a quote. First, fill out the form here, or email us at [email protected].
What is the duration of each training session?
What is the duration of each training session?
The duration of each training session varies. Please refer to the specific training details on the FluidFlow website or contact us for more information.
Will I receive a certification or acknowledgment after completing the training?
Will I receive a certification or acknowledgment after completing the training?
Yes, we provide a certification upon successful completion of the training and passing the assessment.
What if I miss a session of the live instructor-led online training?
What if I miss a session of the live instructor-led online training?
We will book you for the next available course. This is subject to the terms and conditions, and requires a fair notice period. Please see the full quote for details.
Alternatively, all live instructor-led online training sessions are recorded. You will have access to these recordings after the live session completes.
Are there any prerequisites or required knowledge before attending the training sessions?
Are there any prerequisites or required knowledge before attending the training sessions?
No prerequisites are needed. The free basic course is suitable for everyone—students, graduates, professionals needing a refresher, and experienced engineers new to the product. We do recommend that anyone planning to attend Advanced training complete the Free Basic Training first.
How can I obtain my training certificate?
How can I obtain my training certificate?
You can get your training certificate after completing the course through the FluidFlow Training Portal. See the document below for step-by-step instructions:
Where can I access my training certificate?
Where can I access my training certificate?
Your certificate is available for access and download through the FluidFlow Training Portal. Please refer to the document below for step-by-step instructions: